SIP

Telecom & VoIP · 2 min read · 2025-01-27

DTMF: The Sound of a Button and the Event of a Button

Pressing a phone key is meant to trigger an action: enter a menu, select an option, or confirm information. In a phone system, however, that action may travel as an audible tone or as a separate media event. To the user it is the same button; to the system they are different paths.

Observability & Monitoring · 2 min read · 2024-10-31

Which Identity Should Follow a Call Through the System?

A phone call that crosses several servers leaves pieces of its story in several places. Endpoint logs, PBX logs, and trunk logs may all describe it differently. Time proximity alone is not enough to prove that two log entries belong to the same call.

Telecom & VoIP · 2 min read · 2024-01-20

SIP Registration Is an Address, Not Complete Proof of Liveness

SIP registration records a relationship between an identity and a reachable contact address. That address being present does not prove the phone is fully usable at this moment. Registration is a memory of recent state, and expiry defines how long that memory is trusted.

Telecom & VoIP · 2 min read · 2022-10-28

A Connected Call and Delivered Audio Are Different Events

When the call timer starts, we tend to assume communication has succeeded. But SIP can establish the signaling state while the path that carries audio is still broken. Who is talking to whom and how the media packets reach them are not answered by the same process.

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